Toll roads
Quality of service
Toll roads managed by CCR Group are recognized as the best in Brazil in terms of traffic conditions. In 2018, the Rodovia dos Bandeirantes, managed by CCR AutoBAn, was named, for the seventh consecutive time, the best in the country by the CNT Survey of Toll Roads 2018, carried out by the National Transportation Confederation. Other roads under company unit concessions were also included among the top 20 in the ranking.
Quality of service
Toll roads managed by CCR Group are recognized as the best in Brazil in terms of traffic conditions. In 2018, the Rodovia dos Bandeirantes, managed by CCR AutoBAn, was named, for the seventh consecutive time, the best in the country by the CNT Survey of Toll Roads 2018, carried out by the National Transportation Confederation. Other roads under company unit concessions were also included among the top 20 in the ranking.
CCR ViaLagos was once again the only toll road among all toll roads crossing the state of Rio de Janeiro to receive “excellent” status on all aspects assessed.
To evaluate user satisfaction with services provided, CCR Group carries out annual satisfaction surveys, in addition to being included in market rankings. In 2018, 4,283 car and truck drivers, bus and transport fleet owners and opinion-makers participated in the surveys. Once again, the result showed growth in the rate of satisfaction, which reached 80%.
Safe operations
In the concessions, the safety of users, employees and the third parties providing operational and maintenance services are a priority for CCR Group. The set of initiatives carried out by units each year is focused on reducing occupational accidents and raising driver awareness of safe behavior while travelling.
Safe operations
In the concessions, the safety of users, employees and the third parties providing operational and maintenance services are a priority for CCR Group. The set of initiatives carried out by units each year is focused on reducing occupational accidents and raising driver awareness of safe behavior while travelling.
Through the Accident Reduction Plan (ARP), toll road concessionaires evaluate how accident and fatality rates are evolving on roads managed, identifying opportunities for improvements with a focus on reducing accidents. The initiative is aligned with the objectives of the Decade of Action for Road Safety, a UN proposal to lower the number of highway victims by 50% by 2020, based on 2010 indicators.
Awareness for road safety
Work to improve and conserve roadways is not sufficient to eliminate the risks for accidents on toll roads. That is why CCR Group also works with educational campaigns that seek to raise user awareness and make them sensitive to this issue. Some initiatives carried out in this sense include distributing pamphlets at toll plazas and implementing signs along toll roads.
In 2018, the company reinforced this work through the "Avoid bad ideas. Always drive Responsibly" campaign, for which were created animated characters that represent the most dangerous attitudes in traffic and the only solution to combat them: Mr. Responsibility, the only thing that gets people to drive responsibly.
The films were published to CCR Group social networks and on TV. The campaign garnered more than 83,000 views on YouTube.
Operational eco-efficiency
Monitoring of environmental impacts related to operation of concessions and the search for innovations and new tools that enhance performance at units are treated strategically by CCR Group. In the toll road modality, reuse of waste and energy consumption are topics central to environmental management at operations.
Operational eco-efficiency
Monitoring of environmental impacts related to operation of concessions and the search for innovations and new tools that enhance performance at units are treated strategically by CCR Group. In the toll road modality, reuse of waste and energy consumption are topics central to environmental management at operations.
Installation of LED lights at concessions is also a consolidated practice among units. Replacement of lighting systems is done gradually and all new projects are executed using this solution. In 2018, CCR RodoAnel finalized replacement of equipment in tunnels in the West Stretch of the Mário Covas Beltway, installing 3,000 lights to increase driver comfort and visibility.
Innovation on the road
CCR Group continually seeks to boost its ability to incorporate civil construction waste and waste from other types of materials from improvement projects carried out on toll roads. This process is led by CCR Engelog and is aimed at guaranteeing the safety and quality of interventions, lowering costs and making business more environmentally sustainable.
The Road Research Center (RRC), located at CCR NovaDutra headquarters, has also contributed to this initiative. One of the fronts of research and innovation led by the RRC is increasing the use of recycled tires in the asphalt mix used to maintain roadways. This innovation not only contributes to reuse of waste, it also makes pavement more resistant to cracking and deformation.
