Safe operations
User and employee safety is a priority in urban mobility equipment, and follows the guidelines set by CCR Group. At the subway stations of ViaQuatro and CCR Metrô Bahia, work involving the movement of people at high altitudes and maintenance of electrical equipment is observed with greater attention. Training for employees and third parties complies with the provisions of the Regulatory Standards (RSs) of the Ministry of Labor, as well as the prioritization of investments in facility improvements.
User awareness
ViaQuatro launched a communication campaign in 2017 to make station users more aware of the importance of behaving more safely.
The concessionaire identified an increase in incidents caused by apparently inoffensive habits, such as reading or texting while walking along platforms and corridors.
Stickers were put up on the escalators while explanatory text panels were installed inside the trains and audiovisual panels placed around the stations. At the Pinheiros and Luz stations, where there is a heavy flow of passengers, there was an artistic presentation on the topic to raise awareness in an entertaining manner.