Technical knowledge, the sense of belonging to one of disabilities the largest infrastructure groups in Latin America and the incessant quest for excellence and user satisfaction are key elements in the development of the Group’s business. With the support of the Shared Services Center, the units work to strengthen the development of human capital through training and upskilling courses, opportunities for professional growth and recognition.

To ensure the alignment of all professionals with the CCR Group strategy, one of the main initiatives developed in 2017 was the Planning Cycle, in which 241 employees participated directly. Through workshops and meetings with leaders, the Overarching Goals and Guidelines (OGGs) were formalized, aiming at aligning the main strategic guidelines at all levels of the CCR Group.

The Annual Meeting also contributes to the dissemination of CCR Group’s strategy, values and culture of ethics. Last year about 350 guests attended the event, which featured external and internal speakers addressing topics such as conditions of the macroeconomic scenario, competitiveness, professional development, ethics and challenges of education in Brazil. The theme of the 13th Annual Meeting, held in 2017, was "Qualified Growth: Innovation, Creativity and Performance".

Focusing on leadership development, CCR Group began implementing a new senior executive assessment program last year, involving about 110 people. This program progresses alongside a performance appraisal model and competency review process.

CCR Group is mindful of the quality of life of employees and contractors and of safety in the performance of activities in its human capital management. The guidelines for this management are defined by the Occupational Health and Safety Standard, published in 2016

The units, in turn, develop the programs and make investments earmarked for improving the quality of life and ensuring the occupational health and safety of employees.